Privacy Policy

Langchats Privacy Policy

Effective Date: 23/03/2023

This Privacy Policy describes how Langchats (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our web app and mobile app (collectively referred to as “Langchats” or the “Service”). We are committed to ensuring the privacy and security of your personal information and strive to comply with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using Langchats, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you register and use Langchats, we may collect personal information that you voluntarily provide to us, including but not limited to:

  • Your email address: We use your email address to create and manage your Langchats account, communicate with you, and send important notifications.
  • Voice Recordings: If you grant permission, Langchats may collect and process voice recordings for the purpose of voice messaging and other voice-related features.

1.2 Usage Information

We may automatically collect certain information about your usage of Langchats, including:

  • Log Data: When you use Langchats, our servers automatically record information sent by your browser or mobile app. This log data may include your IP address, browser type, operating system, referring URLs, access times, and other such information.
  • Device Information: We may collect device-specific information, such as your device model, operating system version, unique device identifiers, and mobile network information.

2. Use of Information

2.1 Providing and Improving the Service

We use the collected information to provide, maintain, and improve the Langchats Service, including but not limited to:

  • Enabling communication between users.
  • Personalizing and enhancing your experience.
  • Developing new features and functionalities.
  • Analyzing trends and usage patterns to improve our Service.

2.2 Communication and Notifications

We may use your email address to send you important notices and updates regarding Langchats, such as service-related announcements, changes to our Privacy Policy, and updates to our Terms of Service. You can opt-out of non-essential communications by following the unsubscribe instructions in the email or contacting us directly.

2.3 Payment Processing

For processing payments, we use a third-party payment service provider, Stripe. Your payment details, such as credit card information, are securely handled by Stripe and are not stored or processed on our servers.

3. Data Storage and Security

3.1 Storage and Retention

We utilize third-party service providers, such as Planetscale, to store and process data on our behalf. Your personal information, including user messages and voice recordings, may be stored on their servers. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by applicable laws.

3.2 Security Measures

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, regular security assessments, and access controls. However, no method of transmission or storage can guarantee complete security. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

4. User Choices and Rights

4.1 Managing Your Account Information

You may review, update, or delete your account information by logging into your Langchats account or contacting us directly. Please note that deleting your account will permanently remove all your personal information from our systems, except as otherwise required by applicable laws.

4.2 Opting Out of Communications

You can opt-out of receiving non-essential communications by following the unsubscribe instructions in the email or contacting us directly at the contact information provided in Section 9.

4.3 Permissions and Controls

Langchats may request permission to access your device’s microphone/recording feature to enable voice messaging and other voice-related features. You can grant or revoke this permission through your device settings at any time.

4.4 Legal Rights

Subject to applicable laws, you may have certain rights regarding your personal information, including the right to access, rectify, restrict processing, delete, and object to the processing of your personal information. To exercise these rights or for any privacy-related inquiries, please contact us using the contact details provided in Section 9. We will respond to your request within the timeframe specified by applicable laws.

5. Disclosure of Information

5.1 Service Providers

We may engage trusted third-party service providers to perform various functions necessary for the operation of our Service, such as hosting, data storage, analytics, and payment processing. These service providers have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.

5.2 Legal Compliance

We may disclose your personal information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of Langchats, its users, or others.

6. Children’s Privacy

Langchats is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take reasonable steps to delete such information from our systems.

Langchats may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of those third parties to understand how they collect and process your personal information.

8. International Data Transfers

Your personal information may be transferred to and processed in countries outside your jurisdiction, including countries that may have different data protection laws than your own. We will ensure that any such international transfers comply with applicable laws and that appropriate safeguards are in place to protect your personal information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on the Langchats website or through other appropriate communication channels. Your continued use of Langchats after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

Please read this Privacy Policy carefully and periodically check for any updates.