Effective Date: 23/03/2023
1.1 Personal Information
When you register and use Langchats, we may collect personal information that you voluntarily provide to us, including but not limited to:
1.2 Usage Information
We may automatically collect certain information about your usage of Langchats, including:
2.1 Providing and Improving the Service
We use the collected information to provide, maintain, and improve the Langchats Service, including but not limited to:
2.2 Communication and Notifications
2.3 Payment Processing
For processing payments, we use a third-party payment service provider, Stripe. Your payment details, such as credit card information, are securely handled by Stripe and are not stored or processed on our servers.
3.1 Storage and Retention
3.2 Security Measures
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, regular security assessments, and access controls. However, no method of transmission or storage can guarantee complete security. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
4.1 Managing Your Account Information
You may review, update, or delete your account information by logging into your Langchats account or contacting us directly. Please note that deleting your account will permanently remove all your personal information from our systems, except as otherwise required by applicable laws.
4.2 Opting Out of Communications
You can opt-out of receiving non-essential communications by following the unsubscribe instructions in the email or contacting us directly at the contact information provided in Section 9.
4.3 Permissions and Controls
Langchats may request permission to access your device’s microphone/recording feature to enable voice messaging and other voice-related features. You can grant or revoke this permission through your device settings at any time.
4.4 Legal Rights
Subject to applicable laws, you may have certain rights regarding your personal information, including the right to access, rectify, restrict processing, delete, and object to the processing of your personal information. To exercise these rights or for any privacy-related inquiries, please contact us using the contact details provided in Section 9. We will respond to your request within the timeframe specified by applicable laws.
5.1 Service Providers
We may engage trusted third-party service providers to perform various functions necessary for the operation of our Service, such as hosting, data storage, analytics, and payment processing. These service providers have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.
5.2 Legal Compliance
We may disclose your personal information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of Langchats, its users, or others.
Langchats is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take reasonable steps to delete such information from our systems.
Langchats may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of those third parties to understand how they collect and process your personal information.
Your personal information may be transferred to and processed in countries outside your jurisdiction, including countries that may have different data protection laws than your own. We will ensure that any such international transfers comply with applicable laws and that appropriate safeguards are in place to protect your personal information.